FAQs

Q: What is Be Original?    
A: Be Original is an online store that specializes in unique and authentic products, including fashion, accessories, home decor, and gifts. We're dedicated to providing our customers with a curated selection of products that reflect their personal style and values.

Q:  How do I place an order?
A: To place an order on our website, simply browse our product categories, add the items you'd like to purchase to your cart, and follow the checkout process. You can also contact our customer service team to place an order over the phone or via email.

Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD) and online payments through various payment options.

Q: Do I have to pay for shipping?
A: No, we offer FREE shipping on all orders. You don't need to pay anything extra for shipping.

Q: What if I receive a defective or damaged product?

If you receive a defective or damaged product, please contact us immediately. We will provide a replacement or full refund, depending on your preference.

 Q: Can I return or exchange a product?
A: Yes, we offer a 14-day return and exchange policy. If you're not satisfied with your purchase, please contact our customer service team to initiate the return or exchange process.

 Q: How long does shipping take?
A: Our shipping duration is typically between 3 to 7 business days from the date of order placement. Please note that shipping times may vary depending on your location.

Q: How do I track my order?
A: Once your order has shipped, you'll receive an email with tracking information. You can use this information to track the status of your order.

Q: Is my personal and payment information secure?
A: Yes, our website uses industry-standard SSL encryption to ensure that your personal and payment information is secure.

Q: Who do I contact if I have a question or concern?
A: If you have a question or concern, please don't hesitate to contact our customer service team at +923706732470. We're always here to help and look forward to assisting you with any issues or concerns you may have.

Still have questions? Contact us at +923706732470 and we'll be happy to help.